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New Poster with IMPORTANT information


Started by Pendrayg
Post #172620
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I'm a new poster here but I hope that this message stays up and is considered by anyone planning on buying this game or remaining a member of ESO. I have been an Elder Scrolls fan for about a decade and have played ESO since beta. A couple of days ago when I tried to log in to my game account I was hit with a 301 Error. I have tried several different computers through different ISP and IP addresses in different locations to no avail. This issue is on their end. ESO does not know how to fix it and they don't seem to be in a hurry to fix it as I have been completely locked out of ESO for about 48 hours now.

Their suggestion so far....just spam the log-in and maybe that will get you through...

Be aware guys...this is setting up to be a game breaker if they don't get it fixed. Honestly, it looks like a money scam at this point. Pay us for a game and a few months of subs then...boom...your locked out. Thanks for the money!

I have been one of their biggest supporters from day one....but I know a thief when I see one.
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Post #172623
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6
Faction & Race:
Daggerfall Covenant
Orc
Just have to say i doubt its a scam they would make more money if you continued to play the game. And they will eventually fix it they have so many things to deal with so it will take some time because they have to worry about the majority of players over one player.
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Post #172624
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(June 15th 2014 10:10 AM)!!!! Wrote:  Just have to say i doubt its a scam they would make more money if you continued to play the game. And they will eventually fix it they have so many things to deal with so it will take some time because they have to worry about the majority of players over one player.

Except that it's not just one player. It is many players experiencing this issue. And I would call this a pretty big issue. This isn't a quest bug or graphics glitch. This is paying subscribers not being able to actually log into the game from ANYWHERE. Our accounts are accessible and there is no known fix. Money scam in that you pay $60 to buy a game and a subscription fee...so they have your money...then you don't have access to the game you paid for = scam. Imagine going to your local game store, buying a PS4 game for $70, going home and putting it in your PS4 only to get a message saying "game inaccessible". Ripoff....bigtime!
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Post #172627
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23
Faction & Race:
Aldmeri Dominion
Not Set
I would also suggest instead of spreading accusations you call ESO support and report which ever tech was dismissive of your problem in a calm rational way and maybe they can then work with you to correct the problem. They have been cooperative and willing to work with TESOF members in the past so maybe you just got a less then stellar employee.

Also check the forums some of the 301 solutions have been recorded in Reddit and I believe there may be one in ESO technical support forum as well. I know I have seen some posts in the past about 301 solutions so they are out there. Here is a You Tube fix. You should be able to find more fixes with a quick search.
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Post #172628
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(June 15th 2014 11:42 AM)mekat Wrote:  I would also suggest instead of spreading accusations you call ESO support and report which ever tech was dismissive of your problem in a calm rational way and maybe they can then work with you to correct the problem. They have been cooperative and willing to work with TESOF members in the past so maybe you just got a less then stellar employee.

Also check the forums some of the 301 solutions have been recorded in Reddit and I believe there may be one in ESO technical support forum as well. I know I have seen some posts in the past about 301 solutions so they are out there. Here is a You Tube fix. You should be able to find more fixes with a quick search.

I've spoken with three different techs. Unfortunately, most of those fixes focus on your own personal PC settings and this is not a case of a single PC having issues with log-in. It is actually something with their servers or client...which, unfortunately, I can't fix for them. Incidentally, I along with many others have tried the forum fixes...none of them have worked.

Not an accusation. Statement of fact.

This is what upsets me. I agree. They have been helpful towards me in the past and I have been their biggest fan. But this is a REAL problem when people are locked out of their accounts without a fix. By the way, the last reply was "just be patient, these things tend to pass after a time" from a new technician....
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Post #172632
Member

6
Faction & Race:
Daggerfall Covenant
Orc
I see you point where they should fix but i highly highly doubt that they are trying to scam people.
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