Join the Ashes of Creation MMORPG
(Register or log in to remove advertisements - why ads?)

New player having trouble


Started by Tides5
Post #177913
Member

Likes Given: 0
Likes Received: 0
Hello :-)

Just bought the game yesterday and i am having some code redemption issues. Well 1 issue.

I redeemed my game code (That i got via Steam since it was on 50% sale) for the normal version of Elder Scrolls Online:Tamriel Unlimited.

I got my email verifying this, but the official website account does not reflect this. It says i added a Public Test Realm to my account today.. Did Steam just scam the living daylights out of me, getting me to pay for a public test realm?

I realize you guys might have little to nothing to say that can help me, but im at a loss. Steam community is down (as usual) so cant ask there if anyone experienced this.

I played Beta way back for this game and ended up being banned from their forums over a dispute with a moderator, yet thats somehing over a year in the past, and it was explicitly stated that the ban would under no circumstances carry over to the live game.

Obviously i've opened up a new support ticket with the official website, but knowing MMO's support, that could take days, even weeks. I have 13 days untill i have no choice but to ask for a refund.

How fast is the support? Anyone ever experienced or heard of someone experiencing this before?

Regards, a disgruntled Elder Scrolls Fan.

Added a screenie to show that my account is in a sad state :(


Attached Files Thumbnail(s)
       
This post was last modified: August 5th 2016, 08:33 AM by Tides5
Like this post Reply




Users browsing this thread: 1 Guest(s)
(Register or log in to remove advertisements - why ads?)


This fan site is not affiliated with ZeniMax Media Inc. or any of its subsidiaries. Including, but not limited to, Bethesda Game Studios and ZeniMax Online Studios.
The Elder Scrolls® images © ZeniMax Media Inc. / Forum content © TESOF.com